Shipping and Returns

Shipping

V VARIANTE processes orders for shipping Monday through Friday, excluding public holidays. Orders received on weekends and public holidays will be processed the next business day.
All orders are packed and shipped from our offices/ warehouse in Kuala Lumpur via Pos Laju Malaysia. Our delivery charges to West Malaysia are charged at a flat rate of RM9 for orders under RM100 with free delivery for orders of Rm100 and above. Deliveries to East Malaysia are charged a flat rate of RM15.
Pos Laju delivers Monday to Saturday except the first Saturday of the month and public holidays. Orders are delivered in 2 to 4 business days for West Malaysia and 4 to 6 business days for East Malaysia. For shipping rates to other countries please email shop@variante.com.my.
Shipping rates are subject to change without notice, but will not affect completed orders.
After your purchase is complete and your shipment has been dispatched, you will receive an email with your tracking information. You may view your shipment’s status at any time by logging in your tracking code on Pos Malaysia’s website.

Returns

If you are for any reason unhappy with the items you have purchased, you may return them within seven (7) calendar days of delivery for an exchange. We do not offer refunds; all returns will be given a store credit at the price of purchase with thirty (30) day validity from date of issue.
All items must be returned in their original packaging with all tags and labels attached. We will not accept returns on items that have been worn, washed, altered or damaged in any way. Sale items do not qualify for return. The purchaser agrees to pay all return costs.
Exchanges will not be processed until your returned item has been checked into to our store and verified by quality control. Until then the items remain your responsibility.
For further enquiries on our shipping and returns policy please contact us at shop@variante.com.my